Innovation Events


PAST EVENTS

Digital On Line Ordering and Inventory Management System

December 28, 2016 at 4:00 - 5:00 PM ET

Skype Meeting

If you would like to be a part of our upcoming Innovation Session, please e-mail kbird@benco.com for more information. The next Innovation Sessions will take place via web on Wednesday, December 28th 4:00 – 5:00 PM ET.

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The Lucy Hobbs Project Innovation Session – Grand Rapids, MI

May 12, 2016 at 6:00 pm - 9:00 pm

Gravity Taphouse Grille
3210 Deposit Drive
Grand Rapids, MI 49546

Join us for an Innovation Session and help Benco Dental deliver the future you want to have! Dental insiders are asking: What is today’s younger Dentist looking for? What keeps them up at night? What technology are you looking at? How do you want to receive information or interact with the industry? At Benco Dental, our core value is around asking “What does the Customer want and Why?” every time we move forward. We would like to invite you to…

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The Lucy Hobbs Project Innovation Session – Novi, MI

May 10, 2016 at 6:00 pm - 9:00 pm

RoHo Mexican Bistro
42875 Grand River Ave
Novi, MI 48375

Join us for an Innovation Session and help Benco Dental deliver the future you want to have! Dental insiders are asking: What is today’s younger Dentist looking for? What keeps them up at night? What technology are you looking at? How do you want to receive information or interact with the industry? At Benco Dental, our core value is around asking “What does the Customer want and Why?” every time we move forward. We would like to invite you to…

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Online 2.0 Innovation Session

November 20, 2015 at 11:00 am

Online Webinar

On Friday, November 20th, 2015, we hosted a Lucy Hobbs Project Innovation Session focusing on www.benco.com and understanding the decision making patterns of our purchasers. Lead by Terry Barrett and Mike Burns from Benco Dental’s TIS, attendees evaluated Benco.com’s current set up, suggested ways to improve and incorporate new items, and make the buying process easier. Additions such as reviews and referrals were discussed along with numerous other ways to help the Benco Customer make buying decisions. Benco Dental would…

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The Lucy Hobbs Project Innovation Session

November 07, 2014 at 8:30am - 2:00pm

Benco Dental
295 CenterPoint Boulevard
Pittston, PA 18640

As a member of the Lucy Hobbs Project Innovation Team, join us as we shape the future for female dentists. Share your ideas and feedback on current equipment and help us design products to better meet your needs. Come join us as we network with peers and interact with industry developers. Registration is limited!  

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Social Media Part II

July 11, 2014

In our second Social Media Innovation Meeting with Crysal Washington, we discussed the major social media marketing tools (LinkedIn, Facebook, Twitter, Google +).

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Social Media

March 07, 2014

Our Social Media Innovation Meeting was a great opportunity to learn what our team currently uses in terms of marketing, content and intent. We touched on what types of social media are in practice, how it’s being utilized, and where the content is coming from. The feedback we gained is very valuable and will be put to good use in our follow up meeting with marketing strategist, Crystal Washington. Stay tuned for more information!

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The Ideal Service Experience

February 07, 2014

The Ideal Service Experience: Friday, February 7 Thank you to all who participated! The feedback was very helpful and we’ve already put an internal team together to further develop the ideas that were brought up. For those that missed the meeting, the group discussed the following: What are your expectations with service? How is the service performed vs. your expectations? What are the other areas, if any, of pain for you as it pertains to service? What solutions do you…

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The Ideal Equipment Experience

November 22, 2013

The team was focused on providing feedback based upon their most recent equipment purchase. You need not be a Benco customer to participate. We want to ensure our current and future customers have the best overall experience when they buy equipment from Benco, from the time they choose to purchase, to ordering, to installing, to training, to follow up. This team provided feedback which uncovered opportunities and gaps in the process. A follow up meeting will be held later this…

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